Jammy Borja
About Jammy Borja
Jammy Borja is a Customer Support Specialist with extensive experience in customer service and data management. Currently employed at Coda Payments, he has worked in various roles across multiple companies in the Philippines since 2017.
Work at Coda Payments
Jammy Borja has been employed at Coda Payments as a Customer Support Specialist since 2020. In this role, he focuses on enhancing customer support operations and improving efficiency. His responsibilities include managing customer inquiries and providing solutions to issues related to payment processes. His tenure at Coda Payments has contributed to his expertise in customer service within the digital payments industry.
Previous Experience in Customer Service
Prior to his current role, Jammy Borja gained valuable experience in customer service at several organizations. He worked at TELUS International Digital Solutions as a Customer Service Representative from 2017 to 2018 for one year. He then joined PROBE Group, where he served in a similar capacity from 2019 to 2020 for five months. Additionally, he briefly worked at iOPEX Technologies Philippines Inc. and Customer Frontline Solutions, further developing his skills in customer support.
Education and Expertise
Jammy Borja studied at the University of Makati, where he earned a Bachelor of Science degree in Psychology, with a major in Research and Measurement, from 2013 to 2017. This educational background has equipped him with analytical skills that enhance his capabilities in data management and customer support operations.
Skills in Customer Support
Jammy Borja possesses a diverse skill set in customer support, including technical support and chat support. He has extensive experience in handling billing processes, which involves coordinating with clients, agents, and third parties. His focus on data management contributes to improved efficiency in customer support operations.