Daisy Chapelier Dehesdin

Director Customer Experience @ Codacy

About Daisy Chapelier Dehesdin

Daisy Chapelier Dehesdin serves as the Director of Customer Experience at Codacy, a position she has held since 2023. With a diverse background in customer success and business operations across major European cities, she has accumulated extensive experience in optimizing business processes and engaging in real estate investments.

Work at Codacy

Daisy Chapelier Dehesdin currently serves as the Director of Customer Experience at Codacy, a position she has held since 2023. Her role focuses on enhancing customer interactions and satisfaction. Prior to this, she worked at Codacy as a Business Operations Manager from 2022 to 2023 and as a Customer Success Manager from 2021 to 2022. Her experience at Codacy spans multiple roles, showcasing her versatility and commitment to improving customer experiences within the organization.

Education and Expertise

Daisy Chapelier Dehesdin holds a Bachelor of Business Administration (BBA) from Hult International Business School, where she studied Management, Marketing, Finance, and Business Fundamentals from 2013 to 2016. Additionally, she earned a DUT in Techniques de commercialisation from IUT le Havre, focusing on Commerce, Marketing, and Negotiation from 2008 to 2011. Her educational background equips her with a solid foundation in business principles and customer engagement strategies.

Background

Daisy Chapelier Dehesdin has a diverse professional background, having worked in dynamic business environments across Paris, London, and Lisbon. Her career includes various roles in customer success, business operations, and brand management. She has gained experience in optimizing business operations through consultancy services and has engaged in real estate investments alongside her professional career.

Previous Work Experience

Daisy has held several positions prior to her current role at Codacy. She worked as a Customer Success Manager at Swogo from 2018 to 2020 and as a Business Development Manager at WEI-UK Consulting from 2015 to 2016. Additionally, she has experience as a Brand Manager at GERARD DAREL in the UK and as a Trade Marketing Assistant at Essilor in France. Her varied roles reflect her adaptability and expertise in customer relations and business development.

Professional Skills

Daisy Chapelier Dehesdin possesses a range of professional skills developed through her extensive experience in customer success and operations management. She has a strong understanding of optimizing business processes and enhancing customer experiences. Her background in marketing and business development further complements her ability to drive customer engagement and satisfaction.

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