Hélio Rocha
About Hélio Rocha
Hélio Rocha is the Director of Technical Customer Experience at Codacy, a position he has held since 2023. He has a background in computer engineering and extensive experience in technical roles across various companies, including Vision-Box and Psiengine.
Current Role at Codacy
Hélio Rocha serves as the Director of Technical Customer Experience at Codacy, a position he has held since 2023. In this role, he focuses on enhancing the technical support and customer engagement strategies to improve overall user satisfaction. His experience in technical roles within the company has equipped him with the necessary skills to lead customer experience initiatives effectively.
Previous Experience at Codacy
Prior to his current role, Hélio Rocha held several positions at Codacy. He worked as a Senior Solutions Engineer from 2021 to 2022 and as a Solutions Engineer from 2019 to 2021. Additionally, he served as the Lead Solutions Engineer from 2022 to 2023. His tenure at Codacy has allowed him to develop a deep understanding of the company's products and customer needs.
Professional Background
Hélio Rocha has a diverse professional background in software engineering and solutions architecture. He worked at Vision-Box as a Solutions Architect from 2014 to 2016. His earlier experience includes roles at Psiengine as a Software Engineer from 2008 to 2011 and at Syone as a Solution Manager in 2018. He also briefly worked at AGAP2 as a Software Engineer in 2008.
Education in Computer Engineering
Hélio Rocha studied Computer Engineering at Universidade Nova de Lisboa, where he achieved a Licenciado degree from 2002 to 2007. His educational background provided him with a solid foundation in computer science principles and practices, which he has applied throughout his career in various technical roles.
Early Education
Hélio Rocha completed his secondary education at Escola Secundária João de Barros from 1999 to 2002. This early education set the groundwork for his future studies in computer engineering and his subsequent career in technology.