Aicha Diarra
About Aicha Diarra
Aicha Diarra serves as the Head of Support at Codat, where she focuses on enhancing processes and providing teams with essential tools and support. She holds a Master's degree in Political Economy from King's College London and has a background in technical support engineering.
Work at Codat
Aicha Diarra serves as the Head of Support at Codat, a role she has held since 2019. In this position, she focuses on improving and building processes that enable teams to function effectively. She ensures that teams have the necessary tools and support to meet their objectives. Aicha is dedicated to facilitating communication between internal teams and actively takes action based on client feedback.
Education and Expertise
Aicha Diarra holds a Master's degree in Political Economy from King's College London, which she earned between 2014 and 2015. She also has a Bachelor's degree in Philosophy, concentrating on Ethics and Ontology, obtained in Paris. Additionally, she completed a short course in Database Design with SQL Server at City, University of London, further enhancing her technical skills.
Background
Before joining Codat, Aicha Diarra worked at ABB as a Senior Technical Support Engineer from 2015 to 2019 in Woking, United Kingdom. Her experience in the tech industry has contributed to her proactive and hard-working approach. Aicha's educational background includes studying at Lycée Honoré de Balzac and Lycée Henri - IV, where she focused on Philosophy and Economics, respectively.
Professional Skills
Aicha Diarra's professional skills include process improvement and team support. She is adept at facilitating communication between teams and values client feedback, using it to inform her actions. Her technical support experience and educational background in political economy and philosophy contribute to her comprehensive understanding of the tech industry.