Dave Henton
About Dave Henton
Dave Henton is a Customer Success Manager at Code Climate, where he has worked since 2016. He previously held roles at New Wind Energy Solutions and has a Bachelor's degree in Political Science and Government from Belmont University.
Work at Code Climate
Dave Henton has served as a Customer Success Manager at Code Climate since 2016. In this role, he has initiated the first Customer Success department, focusing on developing systems and processes to enhance customer engagement. He manages a portfolio of over 30 cloud and enterprise customers, ensuring the maintenance and strengthening of customer relations. Additionally, he conducts training sessions tailored for both prospective and existing enterprise-level customers. Henton collaborates closely with engineers to streamline the escalation process and stabilize at-risk accounts.
Previous Experience at New Wind Energy Solutions
Before joining Code Climate, Dave Henton worked at New Wind Energy Solutions in various capacities. He served as the Director of Sustainable Technologies from 2011 to 2013 and later as the Director of Sales from 2013 to 2014. His tenure at the company in Nashville, TN, involved leadership roles that contributed to the company's focus on sustainable practices and sales strategies.
Education and Expertise
Dave Henton studied at Belmont University, where he earned a Bachelor's degree in Political Science and Government. His educational background provides a foundation for his work in customer success and management. Henton's expertise includes developing digital marketing campaigns aimed at driving adoption and increasing user retention, showcasing his skills in customer engagement and retention strategies.
Background
Dave Henton has a diverse professional background that spans several years in customer success and sustainable technologies. He began his career in Nashville, TN, before moving to the Greater New York City Area. His experience in both technical and customer-facing roles has equipped him with a comprehensive understanding of customer needs and business operations.