Rosemary Rogers

UX Design Researcher @ Coforma

About Rosemary Rogers

Rosemary Rogers' Role as Senior Design Researcher

Rosemary Rogers holds the title of Senior Design Researcher. In this capacity, she has applied her expertise to substantial projects, most notably her work with the Centers for Medicare & Medicaid Services (CMS). Her role involves human-centered design research methodologies, usability testing, and evaluative research techniques, all crucial for developing user-friendly systems and solutions.

Rosemary Rogers' Human-Centered Design Research Methodologies

Rosemary Rogers employs human-centered design research methodologies in her role. This approach focuses extensively on understanding the needs, experiences, and challenges of end-users — in this case, patients, caregivers, and patient advocates. By synthesizing both quantitative and qualitative research data, she provides insights that drive impactful design decisions, ensuring that the solutions developed are user-centric and highly functional.

Rosemary Rogers and the CMS Project on Surprise Medical Bills

One of Rosemary Rogers' significant contributions is her work on a project aimed at empowering patients to navigate surprise medical bills for the Centers for Medicare & Medicaid Services. This project involved her in various activities, from usability testing to synthesizing research data into actionable insights. She also collaborated closely with an array of stakeholders, including patients and patient advocates, ensuring that their needs and concerns were front and center in the resulting solutions.

Rosemary Rogers' Collaboration in CMS Bilingual Translation and Content Design

Rosemary Rogers has been involved in bilingual translation and content design as part of her work on the CMS project. This aspect of her role ensured that the content was accessible to a broader audience, particularly non-English-speaking users. Her contributions in this area were vital for creating inclusive and comprehensible resources that enabled users to better navigate the complexities of medical billing.

Rosemary Rogers' Contribution to CMS Website Infrastructure

In her work with the Centers for Medicare & Medicaid Services, Rosemary Rogers contributed to the design and development of the internal infrastructure of the CMS website. This involved crafting patient web forms that integrated seamlessly with existing systems, ensuring a consistent and efficient user experience. Additionally, she played a role in testing these designs alongside engineering and patient advocacy teams to identify potential improvements and enhance functionality.

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