Alvaro Valverde
About Alvaro Valverde
Alvaro Valverde is an IP Engineer currently employed at Cogent Communications, where he has worked since 2017. He has extensive experience in customer support and network engineering, having held various roles at Cogent Communications and PSINet over a span of nearly two decades.
Work at Cogent Communications
Alvaro Valverde has held multiple positions at Cogent Communications over a span of more than a decade. He began his tenure as a Customer Support Technician from 2002 to 2006, where he provided technical assistance and support to customers. He then advanced to the role of Manager of North America Customer Support for one year in 2006 to 2007, overseeing customer service operations. Following this, he served as a Network Engineer from 2007 to 2017, focusing on network infrastructure and performance. Since 2017, he has been working as an IP Engineer, contributing to the development and management of IP networks in the Washington D.C. Metro Area.
Previous Experience at PSINet
Before joining Cogent Communications, Alvaro Valverde worked at PSINet as a NOC Engineer from 2000 to 2002. In this role, he was responsible for monitoring and managing network operations, ensuring optimal performance and reliability of services. His experience at PSINet provided him with a strong foundation in network operations and support, which he later applied in his roles at Cogent Communications.
Education and Expertise
While specific educational details are not provided, Alvaro Valverde's extensive experience in the telecommunications industry highlights his expertise in network engineering and customer support. His roles at Cogent Communications and PSINet demonstrate his proficiency in managing network operations and providing technical support, which are critical skills in the field of IP engineering.
Career Progression
Alvaro Valverde's career reflects a clear progression in the telecommunications sector. Starting as a Customer Support Technician, he gained hands-on experience in customer interactions and technical troubleshooting. His promotion to Manager of North America Customer Support indicates his leadership capabilities. Subsequently, his transition to Network Engineer and then to IP Engineer illustrates his deepening technical expertise and commitment to advancing his career within the industry.