Andrea Martin
About Andrea Martin
Andrea Martin is a Lead Professional Services Consultant with a background in Aquatic Biology and Environmental and Forest Biology. She has extensive experience in consulting and support roles, primarily at CollegeNET, where she has worked since 2011.
Work at CollegeNET
Andrea Martin has been employed at CollegeNET since 2011, holding various roles over the years. She began as a Senior Support Analyst from 2011 to 2013, where she provided technical support and solutions to clients. Following this role, she served as a Series25 Professional Services Consultant from 2013 to 2020, focusing on enhancing client services. In 2020, she advanced to the position of Lead Professional Services Consultant, where she currently facilitates strategic meetings aimed at improving consulting services and resolving team challenges.
Education and Expertise
Andrea Martin studied at the State University of New York College of Environmental Sciences and Forestry, where she earned a degree in Environmental and Forest Biology, specializing in Aquatic Biology/Limnology, from 2005 to 2008. Additionally, she attended the State University of New York College at Potsdam. Her educational background provides her with a strong foundation in environmental sciences, which complements her consulting expertise.
Previous Experience
Before her tenure at CollegeNET, Andrea Martin worked at Sutherland Global Services as a Level Three Remote Support Technician in 2010 for nine months, providing technical support to clients. She then transitioned to a Senior Consultant role at Sutherland for two months in 2010. These positions contributed to her technical knowledge and consulting skills, which she later applied in her roles at CollegeNET.
Professional Contributions
In her current role as Lead Professional Services Consultant, Andrea Martin delivers monthly webinars to promote new functionalities and generate sales leads. She also developed and launched remote consulting opportunities for clients during the COVID-19 pandemic, adapting services to meet client needs in a changing environment.