Jonelle Roberts
About Jonelle Roberts
Jonelle Roberts is a skilled Spa Therapist with over a decade of experience at Como Hotels and Resorts, specializing in luxury skincare brands and advanced nail care techniques. She is recognized for her ability to build strong relationships with clients and colleagues, contributing to a high-quality spa experience.
Work at COMO Hotels and Resorts
Jonelle Roberts has been employed as a Spa Therapist at COMO Hotels and Resorts since 2013. Over the course of 11 years, she has contributed to the spa's reputation for high-quality service and client satisfaction. Her role involves providing a variety of skincare and beauty treatments, ensuring that guests receive a premium experience during their stay.
Education and Expertise
Jonelle studied at Bushey Hall School, where she gained foundational knowledge in beauty and skincare. She has developed expertise in luxury skincare brands such as Dr Murad, Dr Perricone, and Environ. Additionally, she is skilled in advanced nail care techniques, including Jessica manicure and pedicure, geleration, and bio-sculpture.
Background
Prior to her tenure at COMO Hotels and Resorts, Jonelle worked at The Landmark Hotel as a Spa Therapist from 2010 to 2012. This experience in a leading global hotel helped her refine her skills and customer service approach, which she has carried into her current role.
Achievements
Jonelle is recognized for her ability to build strong rapport with clients and colleagues, which enhances the overall spa experience. Her commitment to providing exceptional 5-star customer service has been a significant aspect of her career in the hospitality and wellness industry.
Specializations in Skincare and Beauty Treatments
Jonelle specializes in a diverse range of skincare and beauty treatments, including Elemis face and eyes, Caci, and Dermalogica. Her extensive knowledge and hands-on experience allow her to tailor treatments to meet the specific needs of her clients.