Natasha Acosta
About Natasha Acosta
Natasha Acosta is a Cluster Reservations Supervisor at Como Hotels and Resorts in Singapore, with over five years of experience in the hospitality industry. She holds a Master's degree in Communication from the University of Gastronomic Sciences and a Bachelor's degree in Management from the University of Puerto Rico - Cayey.
Work at COMO Hotels and Resorts
Natasha Acosta has been serving as the Cluster Reservations Supervisor at COMO Hotels and Resorts since 2019. In this role, she utilizes her strong analytical skills to optimize reservations and enhance customer service. Her responsibilities include managing reservation processes and ensuring a high level of customer satisfaction. This position allows her to apply her expertise in the hospitality industry effectively.
Education and Expertise
Natasha Acosta studied at the University of Puerto Rico - Cayey, where she earned a Bachelor's degree in Management from 2006 to 2012. She furthered her education at the University of Gastronomic Sciences, achieving a Master's degree in Communication from 2013 to 2014. Her educational background supports her strong analytical skills and customer service focus in the hospitality sector.
Background in Food and Beverage Management
Natasha Acosta has over five years of experience in Food and Beverage Management. She worked at La Concha Resort as an F and B Assistant Manager from 2015 to 2016. Additionally, she held dual roles at Milanezza LLC as Lead Bartender and Assistant Manager from 2018 to 2019. Her experience in high-paced environments has equipped her with problem-solving skills essential for the hospitality industry.
Previous Experience in the Hospitality Industry
Before her current role, Natasha Acosta gained diverse experience in the hospitality sector. She worked as a Cheesemonger at Sheridans Cheesemongers Ltd. for two months in 2013. This early experience, combined with her subsequent roles in food and beverage management, has contributed to her comprehensive understanding of the industry.
Career Aspirations
Natasha Acosta aims to leverage her passion for customer service and revenue expertise in a new management role. Her extensive experience and educational background position her well for future opportunities in the hospitality industry, where she seeks to make a significant impact.