Joanne St Andre
About Joanne St Andre
Joanne St Andre is a Senior Solutions Engineer at ComplianceQuest with over 20 years of experience in quality and regulatory compliance systems. She has held various roles in customer services, success, and project management at AssurX and SysGen, Inc., and is recognized for her expertise in instructional design and quality operations.
Current Role at ComplianceQuest
Joanne St Andre serves as a Senior Solutions Engineer at ComplianceQuest, a position she has held since 2021. In this role, she focuses on delivering solutions that enhance quality and regulatory compliance for clients. Her responsibilities include demonstrating and implementing compliance systems, leveraging her extensive experience in the field to support organizations in managing their quality operations effectively.
Previous Experience at AssurX
Joanne St Andre worked at AssurX for a total of eight years, holding multiple roles. From 2012 to 2017, she was part of the Customer Services team. She then transitioned to the role of Customer Success & Sales Support Manager from 2017 to 2020. During her tenure, she contributed to improving customer satisfaction and supporting sales initiatives. Additionally, she served as a Project Manager from 2004 to 2012, where she managed various projects related to quality and compliance.
Experience at SysGen, Inc.
Joanne St Andre was employed at SysGen, Inc. in Northbrook, IL, as a Senior Consultant from 2004 to 2012. In this capacity, she provided consulting services focused on quality and regulatory compliance systems. Her work involved training clients and implementing solutions that met industry standards, further solidifying her expertise in the field.
Education and Certifications
Joanne St Andre studied at DePaul University, where she gained foundational knowledge that supports her career in quality and regulatory compliance. She is certified as a Salesforce Administrator and holds three additional Salesforce certifications, enhancing her technical skills and ability to implement compliance solutions effectively.
Expertise in Quality and Compliance
With over 20 years of experience, Joanne St Andre specializes in quality and compliance, particularly in instructional design related to compliance systems. She has a proven track record of demonstrating, training, and implementing systems that help organizations manage their quality operations. Additionally, she is an advocate for women in quality management and has been featured in discussions about breaking barriers in the field.