James Iskander M Eng
About James Iskander M Eng
James Iskander is an Implementation Manager at Conexiom, where he has worked since 2020. He has a strong background in engineering and customer success, with previous roles at Heatric, Kraft Foods, and Excitech Ltd.
Current Role at Conexiom
James Iskander serves as the Implementation Manager at Conexiom since 2020. In this role, he is responsible for managing and onboarding new customers onto digital transformation solutions. His expertise in change management and customer success is crucial for ensuring a smooth transition for clients adopting new technologies.
Previous Experience in Engineering
Prior to his current position, James worked at Heatric as a Graduate Design Engineer in Oil and Gas from 2012 to 2014, followed by a role as Design Engineer in Business Development from 2014 to 2015. His experience in these positions provided him with a solid foundation in engineering principles and project delivery.
Experience in Customer Success and Operations
James held multiple roles at Excitech Ltd, where he worked as a Pre-Sales Technical Engineer from 2017 to 2018 and then as DMS Operations and Customer Success Manager from 2018 to 2020. His responsibilities included enhancing customer satisfaction and operational efficiency, which contributed to his strong background in both technical and commercial aspects of project delivery.
Educational Background
James completed his Master of Engineering (MEng) in Chemical Engineering at the University of Bath from 2007 to 2012. Prior to this, he studied at The Chase Sixth Form College, achieving A, B, A in Biology, Chemistry, and Mathematics from 2005 to 2007. He also attended Malvern College from 2002 to 2005.
Internship Experience
James gained early experience in the industry through an internship at Kraft Foods, where he focused on process development and yield improvement from 2010 to 2011. This role provided him with practical insights into engineering processes and operational efficiencies.