Jessica Lynn (May)
About Jessica Lynn (May)
Jessica Lynn is a Senior Customer Success Manager currently at Conexiom, where she has worked since 2023. She has a background in customer success and account management, with previous roles at Compusense Inc. and Conexiom, and holds a Bachelor of Commerce in Marketing from the University of Guelph.
Current Role at Conexiom
Jessica Lynn currently holds the position of Senior Customer Success Manager at Conexiom, a role she has occupied since 2023. In this capacity, she focuses on enhancing customer satisfaction and ensuring successful implementation of Conexiom's solutions. Her responsibilities include managing customer relationships and driving engagement to optimize the user experience.
Previous Experience at Conexiom
Prior to her current role, Jessica Lynn worked at Conexiom in various capacities. She served as Key Account Manager - Customer Success from 2020 to 2022, where she was responsible for managing key accounts and ensuring customer success. Following this, she held the position of Senior On-boarding Manager from 2022 to 2023, overseeing the onboarding process for new clients to facilitate their transition to Conexiom's services.
Experience at Compusense Inc.
Jessica Lynn has a background in customer support and account management from her time at Compusense Inc. She worked as a Support Specialist from 2013 to 2017, providing assistance and support to clients. After that, she transitioned to the role of Client Success Account Manager from 2017 to 2018, where she continued to focus on client relations and success.
Educational Background
Jessica Lynn studied at the University of Guelph, where she earned a Bachelor of Commerce (B.Com.) degree with a focus on Marketing. Her studies spanned from 2009 to 2013, providing her with foundational knowledge and skills applicable to her career in customer success and account management.