Jeffrey Burnett
About Jeffrey Burnett
Jeffrey Burnett is a Business Intelligence Analyst at Confluence, where he has worked since 2016. He has over 15 years of experience in process improvement, data mining, and client service, and holds a Bachelor of Science Degree in Business Management from Penn State University.
Work at Confluence
Jeffrey Burnett has been employed at Confluence since 2016, serving as a Business Intelligence Analyst. In this role, he focuses on data analysis and process improvement. His work is conducted from Nova Tower One, where he has contributed to various projects over the past eight years. His responsibilities include utilizing data mining techniques to enhance business operations and client services.
Previous Experience at Management Science Associates, Inc.
Prior to his current position, Jeffrey Burnett worked at Management Science Associates, Inc. from 2002 to 2015. He held the title of Senior Client Relationship Associate during his 13 years there. His role involved managing client relationships and ensuring the delivery of quality service. This experience laid the foundation for his expertise in client service and data analysis.
Education and Expertise
Jeffrey Burnett earned a Bachelor of Science Degree in Business Management from Penn State University. His educational background supports his extensive experience in business intelligence, process improvement, and automation. He has developed proficiency in tools such as Excel and VBA, which are integral to his analytical work.
Professional Skills and Experience
With over 15 years of experience, Jeffrey Burnett specializes in process improvement, automation, data mining, and analysis. His advanced skills in Excel and VBA enable him to perform complex data analyses and streamline processes effectively. His commitment to providing exceptional client service has been a consistent aspect of his professional career.