Robert Hannaford
About Robert Hannaford
Robert Hannaford serves as the Deputy Head of IT at Confluence in Toronto, Canada, a position he has held since 2019. He has extensive experience in IT roles, primarily at StatPro, where he progressed from a Junior Desktop Administrator to a Senior IT Service Delivery Engineer over several years.
Work at Confluence
Robert Hannaford has served as the Deputy Head of IT at Confluence since 2019. His role involves overseeing IT operations and ensuring effective service delivery within the organization. Located in the Toronto, Canada Area, he has contributed to the company's IT strategy and implementation for five years.
Previous Experience at StatPro
Prior to his current position, Robert Hannaford held multiple roles at StatPro. He worked as a Senior IT Service Delivery Engineer from 2016 to 2017 and as an IT Operations Team Lead in 2018. His tenure at StatPro also included positions as a Tier 2 Hosted Services Administrator from 2011 to 2014 and as a Junior Desktop Administrator from 2009 to 2011. He initially worked in London, United Kingdom, before relocating to Toronto, Canada.
Education and Expertise
Robert Hannaford studied at McMaster University from 2004 to 2007. He also attended Everest College, where he focused on Information Technology, achieving a specialization in Network and Internet Security Administration from 2008 to 2009. His educational background supports his extensive experience in IT service delivery and operations.
Career Progression
Robert Hannaford's career in IT began as a Junior Desktop Administrator at StatPro, where he worked for two years. He progressed to various roles, including Tier 2 Hosted Services Administrator and Senior IT Service Delivery Engineer, demonstrating a steady advancement in responsibilities and expertise within the IT field.