Christine Jurnigan
About Christine Jurnigan
Christine Jurnigan is a Customer Support Systems Specialist at Conformis, Inc., where she has worked since 2015. She has held various roles within the company, including Customer Support Team Lead and Supervisor of Customer Support, and has experience in developing solutions for system difficulties and creating training materials.
Current Role at ConforMIS
Christine Jurnigan serves as a Customer Support Systems Specialist at Conformis, Inc. since 2015. In this role, she focuses on enhancing customer support processes and systems. Her responsibilities include developing solutions for system and process challenges within the Oracle ERP system. She plays a crucial role in ensuring that the customer support team operates efficiently and effectively.
Previous Experience at ConforMIS
Prior to her current position, Christine held several roles at Conformis, Inc. She worked as a Customer Service Representative from 2009 to 2011, where she gained foundational experience in customer support. She then advanced to Supervisor, Customer Support from 2014 to 2015, overseeing team operations. Additionally, she served as Customer Support Team Lead from 2011 to 2014, managing team performance and initiatives.
Early Career at Accountemps
Christine began her career at Accountemps, where she worked as a Receptionist and Administrative Assistant for three months in 2008 to 2009 in Menlo Park, California. This early experience provided her with essential administrative skills and customer interaction exposure, which she later applied in her roles at Conformis.
Skills and Contributions
Throughout her tenure at Conformis, Christine has developed and implemented solutions to address system and process difficulties. She has created and deployed ad hoc reports tailored for the Customer Support department. Additionally, she has generated and maintained training materials, providing training to department members as needed, contributing to the overall effectiveness of the team.