Dawn Jackson
About Dawn Jackson
Dawn Jackson is a Shared Services Representative at ConnectiveRx in Pittsburgh, Pennsylvania, with a diverse educational background that includes a Master's Degree in Elementary Education from Duquesne University and multiple Bachelor's degrees from Wilberforce University.
Work at ConnectiveRx
Dawn Jackson has been employed at ConnectiveRx as a Shared Services Representative since 2017. In this role, she contributes to the company's operations in Pittsburgh, Pennsylvania. Her responsibilities include providing support and services that enhance the overall customer experience. With over seven years in this position, she has developed a strong understanding of the company's processes and client needs.
Education and Expertise
Dawn Jackson holds a Master's Degree in Elementary Education and Teaching from Duquesne University, which she completed between 2015 and 2017. She also earned a Bachelor's degree in Communication from Wilberforce University, where she studied from 1989 to 1992. Additionally, she obtained another Bachelor's degree in English Language and Literature from Wilberforce University, studying from 1988 to 1992. Earlier in her education, she achieved a Certified Child Care Specialist from the Western School of Health and Business Careers in 1994.
Background
Dawn Jackson's educational journey began at Wilberforce University, where she pursued studies in English Language and Literature, followed by Communication. She later focused on Early Childhood Education, achieving certification in this field. Her commitment to education continued as she obtained a Master's Degree in Elementary Education from Duquesne University. This diverse educational background supports her current role in shared services.
Professional Experience
Dawn Jackson has accumulated significant experience in the field of education and customer service. Her role as a Shared Services Representative at ConnectiveRx has allowed her to apply her educational background and skills in communication. Her previous studies in Early Childhood Education and her certifications have equipped her with the knowledge necessary to excel in her current position.