James Fox
About James Fox
James Fox is a Support Analyst with a background in application engineering and software support. He has worked for various companies, including Teksystems, Panopto, and Careform, and holds a Bachelor of Science degree from Towson University.
Work at ConnectiveRx
James Fox currently holds the position of Support Analyst at ConnectiveRx. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their needs are met efficiently. His experience in various technical support roles has equipped him with the skills necessary to address complex issues and enhance user satisfaction.
Previous Employment History
James Fox has a diverse employment history in the technical support field. He began his career at TEKsystems as a PC Deployment Technician 2 in 2014, where he worked for one month. He then transitioned to Panopto, serving as a Tier 1 Application Engineer from 2014 to 2016 for two years. Following this, he worked at Careform as a Tier 2 Software Support Specialist in 2016 for 11 months, based in Pittsburgh, Pennsylvania.
Education and Expertise
James Fox has a solid educational background in technology and support services. He studied at Towson University from 2010 to 2014, where he earned a Bachelor of Science degree. Prior to that, he attended Glendale Community College from 2013 to 2015 for two years. His foundational education began at Urbana High School, where he completed his studies from 2006 to 2010.
Technical Skills and Experience
Throughout his career, James Fox has developed a range of technical skills relevant to support and application engineering. His roles have involved troubleshooting software issues, providing user support, and managing deployment processes. This experience has contributed to his expertise in handling technical challenges and improving operational efficiency.