Ometere Topah
About Ometere Topah
Ometere Topah serves as a Customer Care Supervisor at ConnectiveRx, a position he has held since 2021. He holds a Bachelor of Science in Biological and Biomedical Sciences from Southern Illinois University and a Master of Public Health in Epidemiology from the University of Illinois Springfield.
Work at ConnectiveRx
Ometere Topah has been serving as a Customer Care Supervisor at ConnectiveRx since 2021. In this role, he oversees customer service operations, ensuring that client inquiries and issues are addressed efficiently. Prior to this position, he worked as a Quality Assurance Specialist at ConnectiveRx from 2018 to 2021, where he focused on maintaining service quality and compliance within the organization. His experience at ConnectiveRx spans over three years, contributing to his understanding of customer care dynamics in the healthcare sector.
Education and Expertise
Ometere Topah holds a Bachelor of Science (B.Sc.) in Biological and Biomedical Sciences from Southern Illinois University, Carbondale, where he studied from 2009 to 2013. He furthered his education by obtaining a Master of Public Health (MPH) in Epidemiology from the University of Illinois Springfield, completing his studies from 2014 to 2016. This educational background provides him with a solid foundation in both biological sciences and public health, enhancing his expertise in customer care within the healthcare industry.
Professional Background
Ometere Topah has a diverse professional background in healthcare and customer service. Before joining ConnectiveRx, he worked as a Clinical Informatics Specialist at Oak Street Health for ten months in 2016 and 2017. His earlier experience includes a two-year tenure as a Laboratory Associate at the Illinois Environmental Protection Agency from 2014 to 2016. This varied experience has equipped him with a comprehensive understanding of healthcare operations and quality assurance.
Achievements and Contributions
Ometere Topah participated in a Q&A session featured on the ConnectiveRx website, contributing to the organization's outreach and engagement efforts. His involvement in this session reflects his commitment to sharing knowledge and insights within the healthcare community. This participation highlights his role in enhancing customer care practices and fostering communication between the organization and its clients.