Rachel Mitlo (Yatzkanic)

Director, Customer Success And Account Management @ ConnectiveRx

About Rachel Mitlo (Yatzkanic)

Rachel Mitlo (Yatzkanic) serves as the Director of Customer Success and Account Management at ConnectiveRx, where she has worked since 2017. She holds an MBA from the University of Pittsburgh and has extensive experience in account management and healthcare, having previously worked at Mylan, Daiichi Sankyo, and Crothall Healthcare.

Current Role at ConnectiveRx

Rachel Mitlo serves as the Director of Customer Success and Account Management at ConnectiveRx. She has held this position since 2017, contributing to the company's focus on enhancing customer relationships and ensuring client satisfaction. In this role, she oversees account management strategies and works to align customer needs with company offerings.

Previous Experience at Careform

Prior to her current role at ConnectiveRx, Rachel Mitlo worked at Careform as part of the Strategic Account Management team. She has been with Careform since 2017, where she has developed skills in managing strategic accounts and fostering client relationships, which are critical for business growth.

Professional Background at Mylan and Daiichi Sankyo

Rachel Mitlo has extensive experience in the pharmaceutical industry. She worked at Mylan as a Senior Manager in the Generics, Brand, and Therapeutic Category from 2014 to 2017. Before that, she spent ten years at Daiichi Sankyo, Inc. as a Hospital Account Manager, where she focused on managing hospital accounts in the Mid-Atlantic region.

Educational Qualifications

Rachel Mitlo earned her Master of Business Administration (MBA) from the University of Pittsburgh's Joseph M. Katz Graduate School of Business, completing her studies from 2008 to 2010. She also holds a Bachelor of Science in Marketing from Gannon University, providing her with a solid foundation in business and marketing principles.

Early Career at Crothall Healthcare

Rachel Mitlo began her career at Crothall Healthcare, where she served as a Manager from 2001 to 2004 in the Raleigh-Durham, North Carolina Area. This early experience contributed to her understanding of account management and customer service in the healthcare sector.

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