Mark Logusz
About Mark Logusz
Mark Logusz is a Strategic Account Director at Connectria, where he focuses on enhancing customer service and support. He has extensive experience in account management and sales, having worked in various roles at companies such as BullsEye Telecom and Liquid Web.
Current Role at Connectria
Mark Logusz serves as the Strategic Account Director at Connectria since 2023. In this role, he focuses on reducing mouse clicks, shrinking intervals, and scaling solutions to enhance operational efficiency. He manages a portfolio of over 5,000 accounts across six western states, ensuring optimal customer service and support through collaboration with cross-functional teams.
Previous Experience at BullsEye Telecom
Mark Logusz held multiple positions at BullsEye Telecom from 2012 to 2017. He began as a Sales Engineer for four months before advancing to Manager of Professional Services and Sales Engineering from 2013 to 2016. He then served as Director of Order Management for one year. His roles involved overseeing sales processes and improving service delivery in Southfield, MI.
Experience at Liquid Web
From 2020 to 2023, Mark Logusz worked as an Enterprise Account Executive at Liquid Web. His responsibilities included managing key accounts and driving sales growth within the enterprise segment. This position allowed him to further develop his expertise in customer relationship management and sales strategy.
Background in Telecommunications
Mark Logusz has a substantial background in telecommunications, having worked at various companies in sales and management roles. His experience includes serving as a Sales Manager at Allegiance Telecom from 1999 to 2003 and as Market Director at Cbeyond from 2011 to 2012. He also worked at TDS as a Sales Engineer and Sales Manager from 2004 to 2009.
Focus on Customer Satisfaction
In his professional roles, Mark Logusz emphasizes delivering revenue growth, customer retention, and customer satisfaction. His approach involves understanding client needs and providing tailored solutions to enhance the customer experience.