Tyler Robinson
About Tyler Robinson
Tyler Robinson serves as a Network Operations Center Technician at Connectria, where he utilizes enterprise monitoring tools to maintain optimal performance of customer environments. His diverse experience includes roles in the US Army and various technology and administrative positions across different organizations.
Work at Connectria
Tyler Robinson has been employed at Connectria as a Network Operations Center Technician since 2022. In this role, he utilizes enterprise monitoring tools such as Solarwinds and CCSS for iSeries to ensure the optimal performance of customer environments. His responsibilities include performing nightly updates and maintenance on customer virtual workstations and servers, which helps maintain system integrity. Additionally, he manages both Linux and Windows virtual machine workstations, ensuring their smooth operation.
Previous Experience
Prior to his current position, Tyler Robinson held various roles in different organizations. He worked at DuraServ as a Senior National Accounts Administrator from 2018 to 2020, where he managed high-revenue accounts. Following that, he served as a Member Services Administrator at Signify Health from 2020 to 2022. Earlier in his career, he was a Battalion HR Administrator in the US Army from 2013 to 2016, where he was stationed at Fort Lee, Virginia.
Technical Skills and Responsibilities
In his role as a Network Operations Center Technician, Tyler Robinson is responsible for routing Level 3 tickets to the appropriate teams, facilitating effective issue management. He also handles Level 1 troubleshooting for Ansible Tower, contributing to efficient problem resolution. His experience with enterprise monitoring tools and virtual machine management underscores his technical proficiency in maintaining system performance.
Education and Training
Tyler Robinson has undergone training as a Linux Administrator and Penetration Tester Apprentice at Divergence Academy in 2022. This four-month program provided him with foundational knowledge and skills in Linux administration and cybersecurity practices, enhancing his technical capabilities in his current role.
Career Progression
Tyler Robinson's career has progressed through various roles in technology and administration. Starting as a Jr. Salesforce Administrator at AmeriClerkships Medical Society from 2016 to 2018, he transitioned to positions with increasing responsibility, including roles in customer service and technical support. His diverse experience across different sectors has equipped him with a broad skill set applicable to his current position.