ConnectureDRX
ConnectureDRX is a leading provider of Medicare technology solutions, offering a comprehensive suite of services for agents, call centers, health plans, and more, with a focus on enhancing Medicare shopping, quoting, enrollment, and retention.
ConnectureDRX Services
ConnectureDRX provides a comprehensive range of Medicare technology solutions designed to enhance shopping, quoting, enrollment, and retention processes. The company's offerings include APIs, BrokerLink, DatabaseRX, DrugCompare, Insights, Medicare Retention, PlanCompare Edge, PlanCompare One, PlanSmart, and Value-Based Care. These solutions are tailored for agents, call centers, health plans, insurance agencies, PBMs, and other affinity groups, aiming to deliver a personalized experience for agents and members to maximize engagement and retention.
ConnectureDRX Market Reach
Supporting a wide array of Medicare plan types and multiple ancillary products, ConnectureDRX serves over 140 health insurance carriers and features more than 5,700 plans on its platforms. As a market leader, the company maintains the largest health plan–FMO–Agent distribution network in the Medicare industry. Their solutions cater to diverse markets, including agents, call centers, health plans, insurance agencies, PBMs, and other affinity groups, facilitating comprehensive support and broadening their impact within the Medicare ecosystem.
ConnectureDRX Enrollment Capabilities
ConnectureDRX processes over 1.6 million Medicare enrollment applications annually, demonstrating significant capability in managing large volumes efficiently. The company's end-to-end solutions, such as their Full-Circle Onboarding, are designed to capture age-ins comprehensively and retain them effectively. By providing drug transparency and accurate out-of-pocket cost estimations, ConnectureDRX supports medication adherence which helps elevate Star Ratings and ensures that consumers are well-informed during their enrollment decision-making processes.
ConnectureDRX Consumer Insights
To drive ongoing innovation and development of their solutions, ConnectureDRX conducts regular consumer market surveys, engaging over 20,000 respondents. These surveys provide essential insights into consumer behaviors, preferences, and needs, allowing ConnectureDRX to refine their products and services continuously. Leveraging data from these surveys helps ensure that the company's offerings remain aligned with current market demands and consumer expectations, fostering improved engagement and satisfaction.