ConnectWise
ConnectWise offers comprehensive cybersecurity, unified monitoring, and business management solutions, along with integrated expert services and a community for IT professionals.
Cybersecurity Management Solutions
ConnectWise offers a robust suite of cybersecurity management solutions. These include Managed Detection and Response (MDR), Security Information and Event Management (SIEM), risk assessment, identity management, cloud application security, Secure Access Service Edge (SASE), and enterprise-grade Security Operations Center (SOC) services. These solutions aim to provide comprehensive protection and response mechanisms to address various cybersecurity threats faced by organizations.
Unified Monitoring and Management
ConnectWise provides unified monitoring and management solutions designed to streamline IT operations. These include Remote Monitoring and Management (RMM) tools for continuous network monitoring and issue resolution, Business Continuity and Disaster Recovery (BCDR) solutions to ensure data protection and recovery, and ScreenConnect for effective remote access and support. These tools are designed to enhance productivity and operational efficiency.
Business Management Solutions
ConnectWise features an array of business management solutions aimed at optimizing IT service management. Notable offerings include Professional Services Automation (PSA) for streamlining IT services, Configure Price Quote (CPQ) tools for sales and pricing efficiency, and BrightGauge for dashboards and KPIs. Additionally, ITBoost provides comprehensive IT documentation, and Service Leadership offers profit solutions. Together, these tools aid in improving service delivery and business performance.
Integrated Expert Services
ConnectWise integrates expert services to bolster IT operations for its clients. These services include help desk support, dedicated technician assignments, project assistance, Network Operations Center (NOC) services, and Security Operations Center (SOC) services. These offerings are tailored to extend client capabilities and provide specialized support where necessary.
IT Nation Community
ConnectWise hosts IT Nation, a vibrant community designed for IT professionals. IT Nation offers various events, conferences, and peer groups to foster networking, knowledge exchange, and professional growth. This community serves as a hub for industry collaboration and learning, helping IT professionals stay updated with the latest trends and best practices in the industry.