Joy Bennett
About Joy Bennett
Joy Bennett serves as the Director of Client Success at ConsumerAffairs, a position she has held since 2021. She studied Public Relations and Advertising at Oral Roberts University and has held various roles within ConsumerAffairs since 2018.
Work at ConsumerAffairs
Joy Bennett has been serving as the Director of Client Success at ConsumerAffairs since 2021. In this role, she focuses on enhancing client relationships and ensuring successful outcomes for clients. Prior to her current position, she held two other roles within the company. She worked as the Manager of Client Success from 2019 to 2021, where she was responsible for overseeing client engagement and satisfaction. Additionally, she served as the Department Manager for Client Reputation Strategy from 2018 to 2019, contributing to the development of strategies that improved client reputation.
Education and Expertise
Joy Bennett studied at Oral Roberts University, where she earned a Bachelor's degree in Public Relations and Advertising. Her studies spanned from 2007 to 2009, during which she developed a solid foundation in communication strategies and client management. This educational background supports her expertise in client success and reputation management, which she applies in her current role at ConsumerAffairs.
Background
Joy Bennett has built her career in client success and reputation management, primarily at ConsumerAffairs. She has accumulated experience in various roles that focus on client engagement and satisfaction. Her tenure at ConsumerAffairs began in 2018, allowing her to develop a deep understanding of the company's operations and client needs. Her educational background in Public Relations and Advertising complements her professional experience.
Career Progression
Joy Bennett's career at ConsumerAffairs reflects a clear progression in responsibilities and leadership roles. Starting as the Department Manager for Client Reputation Strategy in 2018, she transitioned to the Manager of Client Success in 2019, where she honed her skills in managing client relationships. In 2021, she advanced to the position of Director of Client Success, where she continues to lead initiatives aimed at improving client outcomes and satisfaction.