Molly Morris

Client Success @ ConsumerAffairs

About Molly Morris

Molly Morris is a Client Success professional at ConsumerAffairs, where she has worked since 2020, managing premium and enterprise accounts. She has a diverse background in marketing and sales, with previous roles at companies such as Whirlpool Corporation and CenturyLink.

Work at ConsumerAffairs

Molly Morris has been a part of ConsumerAffairs since 2020, serving in the Client Success role. In this position, she manages 82 premium and enterprise accounts, demonstrating her ability to handle client relationships effectively. During her tenure, she has managed over 100 accounts, particularly during employee transitions. Morris is also involved in supporting new-hire training, contributing to the onboarding process for new team members. Additionally, she has created processes and best practices that enhance team performance and client satisfaction.

Previous Experience in Marketing and Sales

Prior to her role at ConsumerAffairs, Molly Morris gained valuable experience in marketing and sales across several organizations. She began her career as a College Intern at Walt Disney World from 2008 to 2010. Following this, she worked as an Advertising Representative at Tulsa World Media Company from 2010 to 2013. Morris then transitioned to Whirlpool Corporation as a Sales Development Representative from 2013 to 2016. She further expanded her expertise in business development at CenturyLink from 2016 to 2020.

Education and Expertise

Molly Morris studied at Northeastern State University, where she focused on Marketing and earned a degree in Business Administration from 2008 to 2010. Her educational background has equipped her with the knowledge and skills necessary for her roles in client success and business development. Morris is recognized for her analytical and data-driven approaches, which are complemented by her high aptitude for learning and motivation to implement changes that improve business processes.

Professional Recognition

Molly Morris is recognized for her professional and friendly demeanor toward clients. This reputation reflects her commitment to client success and her ability to foster positive relationships in her professional roles. Her approach has contributed to her effectiveness in managing client accounts and supporting team dynamics.

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