Ran Malki
About Ran Malki
Ran Malki is a Technical Support Engineer currently employed at Contentsquare in Tel Aviv, Israel. He has a background in customer care and technical support, with previous roles at Payoneer and Just Eat Takeaway.com, and has studied Full Stack Development and music-related subjects.
Work at Contentsquare
Ran Malki has been employed at Contentsquare as a Technical Support Engineer since 2022. In this role, he is responsible for providing technical assistance and support to clients, ensuring that their issues are resolved efficiently. His experience in technical support contributes to the overall customer satisfaction and operational success of the company.
Previous Experience at Payoneer
Ran Malki held multiple positions at Payoneer from 2016 to 2019. He began as a Customer Care Representative, where he addressed customer inquiries and issues. He then advanced to the role of Risk Analyst, focusing on identifying and mitigating risks associated with customer transactions. Finally, he served as a Customer Care Knowledge Expert, where he developed knowledge resources to enhance customer service.
Experience at Just Eat Takeaway.com
Ran Malki worked as a Technical Support Specialist at Just Eat Takeaway.com from 2020 to 2022. In this position, he provided technical support to users, troubleshooting issues related to the platform. His role involved ensuring that customers had a seamless experience while using the service.
Education and Expertise
Ran Malki studied at BPM College from 2019 to 2020, where he achieved qualifications in Cubase, Music Theory, and Sound. He also attended Netcraft Academy in 2021, completing a Full Stack Development program over 11 months. This educational background equips him with a diverse skill set in both technical support and software development.