Tom Filby
About Tom Filby
Tom Filby is the Global SDR Enablement Manager at Contentsquare, where he leverages behavioral data and artificial intelligence to enhance customer journeys. He has extensive experience in sales development and business management, having held various roles in notable companies since 2009.
Current Role at Contentsquare
Tom Filby serves as the Global SDR Enablement Manager at Contentsquare since 2022. In this role, he focuses on leveraging behavioral data, artificial intelligence, and big data to provide automatic recommendations that optimize customer journeys. He supports a global team of over 70 Sales Development Representatives, ensuring they have the necessary tools and training to succeed in their roles.
Previous Experience in Sales Development
Prior to his current position, Tom Filby held several roles at Contentsquare. He was the Head of Sales Development for Northern Europe from 2020 to 2022 and served as Manager of Sales Development for the UK and New Markets from 2018 to 2020. He also worked as a Senior Business Development Executive for six months in 2017. His experience spans various aspects of sales development, contributing to his expertise in the field.
Career Background
Tom Filby has a diverse career in sales and business development. He worked at Playtech as an Account Manager from 2012 to 2014 and at Conversion Consulting as Manager of Sales Development from 2009 to 2012. Additionally, he held positions at Instart Logic Inc as a Business Development Representative and at Usablenet as Senior Business Development Manager. These roles provided him with a solid foundation in sales strategies and client management.
Educational Qualifications
Tom Filby studied at the University of the West of England, where he earned a Bachelor of Arts with Honours in Economics. This educational background has equipped him with analytical skills that are beneficial in his current role, particularly in working with data-driven insights to enhance customer experiences.
Membership in Professional Organizations
Since 2020, Tom Filby has been a member of Sales Development Leaders (SDL). This organization focuses on advancing the sales development profession and provides networking opportunities for professionals in the field. His involvement reflects his commitment to continuous learning and professional development.