Tushar Bansal
About Tushar Bansal
Tushar Bansal serves as the Senior Vice President of Customer Success at Contentsquare, bringing over a decade of experience in B2B SaaS and a strong background in product management. He has held various leadership roles at notable companies, including Heap and Medallia, where he demonstrated expertise in driving strategic initiatives and building high-performing global teams.
Current Role at Contentsquare
Tushar Bansal serves as the Senior Vice President of Customer Success at Contentsquare, a position he has held since 2023. In this role, he is responsible for overseeing customer success initiatives and ensuring that clients achieve their desired outcomes with the company's products. His leadership is focused on driving strategic initiatives that align with revenue goals and broader company objectives.
Previous Experience at Heap
Before joining Contentsquare, Tushar Bansal worked at Heap as the Senior Vice President of Global Customer Success from 2023. He previously held the role of Vice President of Presales, Customer Success, and Professional Services at Heap from 2020 to 2023. His tenure at Heap involved leading customer success efforts and enhancing client engagement.
Career Background
Tushar Bansal has over a decade of experience in the B2B SaaS industry. He has held various roles in customer success and consulting across multiple organizations. His career includes positions at Medallia, where he served as Senior Director of Solutions Consulting and worked in customer success from 2013 to 2019, and at Checkr, Inc. as Head of Solutions Consulting from 2019 to 2020.
Education and Expertise
Tushar Bansal holds a Bachelor of Technology in Electronics and Communication from Punjabi University and a Master's degree in Information Systems Management from Carnegie Mellon University. His academic background supports his expertise in product management, go-to-market strategy, and building high-performing global teams.
Advisory Role at HomeLLC
In addition to his current position at Contentsquare, Tushar Bansal has served as an advisor at HomeLLC since 2020. In this role, he provides strategic guidance and insights to help the organization navigate challenges and capitalize on opportunities in the market.