Yim Noble
About Yim Noble
Yim Noble serves as the Senior Director of Customer Success for North America at Contentsquare, where he has worked since 2018. He has extensive experience in customer success and digital strategy, having held various roles at companies such as CrowdTwist, BrightEdge, and Experian.
Current Role at Contentsquare
Yim Noble serves as the Senior Director of Customer Success for North America at Contentsquare. In this role, he has been instrumental in driving customer engagement and satisfaction since 2018. His focus includes ensuring that clients maximize the value of their investments in digital experience analytics and enhancing overall customer success strategies.
Previous Experience in Customer Success
Prior to his current position, Yim Noble held several roles in customer success across various organizations. He worked at BrightEdge as the Director of Customer Success for one year, where he focused on client relationship management. Before that, he served as the Associate Director of Client Success at CrowdTwist, Inc. for two years, contributing to client retention and satisfaction in the Greater New York City Area.
Background in Marketing and Client Relations
Yim Noble has a solid background in marketing and client relations. He worked at Experian for three years as a Client Partner in Cross Channel Marketing and as a Client Relationship Manager. His earlier experience includes a role as a Senior Marketing Manager at IQPC for ten months. This diverse experience has equipped him with a comprehensive understanding of client needs and marketing strategies.
Education and Expertise
Yim Noble earned a Bachelor of Science (B.S.) degree in Psychology from the University of Massachusetts Amherst. His educational background, combined with his professional experience, has contributed to his expertise in digital strategy and SaaS marketing technologies. He focuses on integrating and optimizing MarTech stacks for brands and agencies, helping them achieve their business objectives.