Antonio C.
About Antonio C.
Antonio C. is a Help Desk Engineer with over 15 years of experience in providing technical support across various industries, including Oil & Energy, Real Estate, Manufacturing, and Medical sectors. He is currently employed at Converge Technology Solutions Corp. and is recognized for his ability to anticipate user needs and deliver effective solutions.
Work at Converge Technology Solutions Corp.
Antonio C. has been employed as a Help Desk Engineer at Converge Technology Solutions Corp. since 2021. In this role, he provides multi-level technical support to clients, leveraging his extensive experience in customer service and research and development support. His position involves addressing technical issues across various industries, including Oil & Energy, Real Estate, Manufacturing, and Medical sectors. Antonio's ability to anticipate user needs and deliver effective solutions has contributed to his success in this role.
Education and Expertise
Antonio C. studied at the University of Houston-Downtown, where he earned a Bachelor of Business Administration (BBA) in Computer Information Systems from 1993 to 1999. Additionally, he has pursued further education at Lone Star College, focusing on Comp Network Specialist with a Microsoft emphasis, and is working towards an Associate of Applied Science (AAS) degree since 2011. His educational background supports his extensive experience in technical support and systems administration.
Background in Technical Support
Antonio C. has over 15 years of experience in technical support, having worked in various capacities across multiple industries. His career includes significant roles such as Senior Desktop Technician at Spring Branch ISD, Systems Administrator II at Kelsey-Seybold Clinic, and Network Administrator at The Howard Hughes Corporation. His diverse background equips him with a broad understanding of technical challenges faced by businesses in different sectors.
Professional Experience Prior to Converge
Before joining Converge Technology Solutions Corp., Antonio C. held several positions that enhanced his technical skills. He worked as a Help Desk Engineer at Accudata Systems, A Converge Company, for one year. He also served as a Technology Support Consultant for Brookfield Properties through Robert Half. His earlier experience includes a role as a Deployment Specialist at BP and a long tenure as a Senior Desktop Technician at Spring Branch ISD.
Volunteer Experience
Antonio C. has a long history of volunteer work, having served with UNICEF from 1989 to 2008. This 19-year commitment involved various roles that contributed to his understanding of community needs and service. His volunteer experience complements his professional background, showcasing his dedication to helping others.