John James
About John James
John James serves as the Senior Director of Sales Operations for North America at Converge Technology Solutions Corp., where he has worked since 2022. With over 25 years of experience in the IT industry, he has held various leadership roles and has a strong academic background in computer information systems.
Current Role at Converge Technology Solutions Corp.
John James serves as the Senior Director of Sales Operations for North America at Converge Technology Solutions Corp. He has held this position since 2022, contributing to the company's strategic sales initiatives in the New York City Metropolitan Area. His role involves overseeing sales operations and ensuring alignment with corporate objectives.
Previous Experience at Vicom Computer Services, Inc.
Prior to his current role, John James worked at Vicom Computer Services, Inc. in various capacities. He served as the Director of Corporate Operations from 2019 to 2021 and held the position of Director of Strategic Initiatives from 2013 to 2017. His tenure at Vicom included roles such as Storage Practice Manager and Director of Sales Support, where he focused on enhancing operational efficiency and sales strategies.
Academic Background and Teaching Experience
John James has a strong academic foundation in computer information systems. He studied at Dowling College, where he earned an M.B.A. in Information Systems Management. He also holds a B.S. from Mississippi State University and an M.A. from West Virginia University. Additionally, he served as an Adjunct Assistant Professor at Dowling College, teaching computer information systems from 2003 to 2009.
Career Progression in IT Industry
With over 25 years of experience in the IT industry, John James has transitioned from technical roles to leadership positions. His career began as an Instructional Technology Specialist at West Virginia University and included roles such as Systems Administrator and Sales Engineer. His extensive experience in sales operations leadership has been instrumental in driving strategic initiatives across organizations.
Professional Skills and Expertise
John James possesses expertise in sales operations, strategic initiatives, and corporate operations. His background includes significant experience in managing sales teams and implementing operational strategies. His leadership roles have equipped him with the skills necessary to navigate complex business environments and drive organizational success.