Michael Williams

It System Administrator @ Converge

About Michael Williams

Michael Williams is an IT System Administrator at Converge Technology Solutions Corp. in Lexington, Kentucky, where he has worked since 2019. He has extensive experience in system administration, documentation, and data center management, having previously held positions at various organizations in the technology sector.

Work at Converge Technology Solutions Corp

Michael Williams has served as an IT System Administrator at Converge Technology Solutions Corp since 2019. In this role, he is responsible for designing and maintaining documentation for the current infrastructure. He has also played a key role in building a Data Center Inventory Management System, which is utilized for tracking and capacity planning. His contributions are significant in ensuring the efficiency and reliability of IT operations within the organization.

Previous Employment Experience

Prior to his current position, Michael Williams held various roles in the IT field. He worked as a System and Network Administrator at Associations International from 2015 to 2017. He also served as a LAN Support Specialist II at Dover Downs Hotel & Casino for one year. His experience includes three years at Geek Squad as a CIA and five years at NACCO Materials Handling Group as a Customer Service Specialist II. Additionally, he worked as a Junior System Administrator and briefly as an IT Manager at Denham-Blythe Company, Inc.

Education and Expertise

Michael Williams studied at Penn State College of Information Sciences and Technology, where he earned a Bachelor of Science (B.S.) degree in Information Sciences and Technology from 2013 to 2019. He also attended Delaware Technical and Community College-Terry, achieving an Associate of Arts and Sciences (A.A.S.) degree in Computer and Information Sciences from 2005 to 2007. His educational background provides a solid foundation for his expertise in IT systems and administration.

Technical Skills and Responsibilities

In his professional roles, Michael Williams has developed a range of technical skills. He has managed a hosted VOIP system (Fuze) and users, demonstrating his capability in telecommunications. His responsibilities have included the installation, maintenance, and upgrading of systems related to physical access to buildings and data centers. This experience highlights his proficiency in managing both network and system administration tasks.

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