Ray Darragh
About Ray Darragh
Ray Darragh is a Delivery Engineer with extensive experience in various technologies, including Microsoft Office, Azure, and Exchange. He has held multiple engineering and support roles at companies such as Microsoft, Omni Air International, and Converge Technology Solutions Corp.
Work at Converge Technology Solutions Corp.
Ray Darragh has been employed at Converge Technology Solutions Corp. as a Delivery Engineer since 2022. In this role, he is responsible for delivering technical solutions and support to clients, leveraging his extensive background in technology and infrastructure. His work is based in the Dallas-Fort Worth Metroplex, where he applies his skills to enhance client operations and ensure successful project implementations.
Professional Experience in Technology Support
Ray Darragh has a diverse professional background in technology support roles. He worked at Microsoft as a Support Escalation Engineer from 2013 to 2019 and later as a Customer Engineer from 2019 to 2022. His experience at Microsoft provided him with in-depth knowledge of Microsoft products, including Azure and Exchange. Additionally, he has held positions at various organizations, including Omni Air International, AOS, and BankOnIT, where he focused on network administration and infrastructure support.
Education and Expertise
Ray Darragh studied at Rogers State University, where he earned a Bachelor's degree in Business Information Technology from 2001 to 2008. He also attended Tulsa Community College, completing a year of General Studies from 2000 to 2001. His educational background complements his technical expertise, which includes proficiency in Windows and Office 365 environments, as well as hands-on knowledge in data center operations, performance monitoring, and capacity planning.
Background in Network Administration
Ray Darragh's career began with roles in network administration, including a position at Omni Air International as a Network Administrator for four months in 2011. He also served as a Network Infrastructure Specialist at BankOnIT from 2007 to 2011. His early experiences laid the foundation for his later roles in technical support and infrastructure design, contributing to his comprehensive understanding of network systems and operations.
Technical Skills and Infrastructure Solutions
Ray Darragh possesses extensive experience in designing and building complex infrastructure solutions for mission-critical environments. His technical skills include supporting a variety of technologies, such as Microsoft Office and Azure. He has hands-on knowledge in data center operations, focusing on monitoring processes, performance, capacity planning, and recovery, which are essential for maintaining robust IT infrastructures.