Aditi Gupta
About Aditi Gupta
Aditi Gupta is a Customer Care Officer currently employed at Convergys Intelligent Contact in Cheshire, United Kingdom. She has a background in finance and risk management, having previously worked as an Associate Analyst at Ernst & Young in London.
Current Role at Convergys Intelligent Contact
Aditi Gupta currently serves as a Customer Care Officer at Convergys Intelligent Contact, a position she has held since December 2014. In this role, she is responsible for managing customer inquiries and providing support to enhance customer satisfaction. Prior to her current position, she worked in a calling role within the same organization, gaining valuable experience in customer interactions and service delivery.
Previous Experience at Ernst & Young
Before joining Convergys, Aditi Gupta worked at Ernst & Young as an Associate Analyst from 2012 to 2013. During her time in this role, she gained experience in risk management, contributing to her understanding of business operations and client relations. This experience provided her with a solid foundation in analytical skills and problem-solving within a corporate environment.
Educational Background
Aditi Gupta holds a Bachelor of Business Administration from the Institute of Business Management, where she studied from 1970 to 2010. She furthered her education by obtaining a Master of Business Administration in Finance from the Indian Institute of Planning and Management, completing her studies from 2010 to 2012. This educational background equips her with a strong understanding of business principles and financial management.