Convoso
Convoso is a cloud-based contact center solutions provider that offers a range of auto dialer software and industry-specific solutions, enhanced by conversational AI technology.
Services
Convoso offers a comprehensive range of auto dialer software solutions, including predictive, power, preview, and progressive dialers. The company also provides industry-specific solutions tailored for sectors such as marketing, insurance, solar, financial, home services, and business process outsourcing (BPO). Their cloud-based contact center platform supports omnichannel capabilities, including voice, SMS, and email communications.
Advanced Features
Convoso's auto dialer software features advanced capabilities that include answering machine detection, powerful reporting tools, caller ID reputation management, and a suite of compliance tools to ensure regulatory adherence. The platform integrates seamlessly with various CRM systems and third-party applications to streamline call center operations.
Conversational AI Technology
Convoso utilizes conversational AI technology through their Voso.ai platform to enhance sales processes and customer engagement. This technology is designed to improve the efficiency and effectiveness of interactions, making it a valuable asset for businesses looking to optimize their customer support and sales functions.
Compliance Tools
The company offers a suite of compliance tools that help businesses adhere to regulatory standards. These tools are essential for organizations that need to maintain strict compliance with industry regulations, ensuring that all communications and processes meet legal requirements.
Educational Resources
Convoso hosts webinars and provides resources aimed at sharing best practices in call center operations. These educational resources are designed to help businesses improve their call center efficiency and effectiveness, offering valuable insights and strategies for optimizing performance.
Location
Convoso is located at 22837 Ventura Blvd, Woodland Hills, CA 91364, USA. Their central location allows them to effectively serve a diverse range of clients across various industries.