Juliette Saniard
About Juliette Saniard
Juliette Saniard is a Senior Customer Success Manager at Copado, where she has worked since 2024. She has a diverse background in digital marketing and customer success, with experience in multiple countries and fluency in three languages.
Work at Copado
Juliette Saniard currently serves as a Senior Customer Success Manager at Copado, a position she has held since 2024. Prior to this role, she worked as a Sales Engineer at Copado from 2020 to 2023. In her current role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Copado's solutions. Juliette has also worked as a Customer Success Engineer at Copado since 2023, contributing to the company's commitment to customer success.
Education and Expertise
Juliette Saniard holds a Master's Degree in Digital Marketing & CRM from IÉSEG School of Management, which she completed from 2016 to 2017. She also earned a Bachelor of Business Administration (BBA) in International Business from Tecnológico de Monterrey, studying from 2012 to 2016. Additionally, she participated in an exchange year at UBC Sauder School of Business in 2015. Juliette has obtained several certifications, including Professional Scrum Master I (PSM I) and certifications in MEDDPICC and Selling Through Curiosity methodologies.
Background
Juliette Saniard has lived in multiple countries, which has contributed to her international perspective. She is fluent in three languages: French, English, and Spanish. Her diverse upbringing and language skills enable her to communicate effectively in various cultural contexts. Juliette completed her high school education at multiple institutions, including the International Baccalaureate program and Universal American School Dubai.
Previous Work Experience
Before her tenure at Copado, Juliette Saniard gained experience in various roles. She worked as a Salesforce CRM Consultant at EI-Technologies from 2018 to 2020. She also held positions as a Digital Marketing Assistant Intern at Colart in 2017, a Digital Marketing Consultant Intern at TGP International in 2017, and a Customer & Partner Success Assistant Intern at Endeavor México in 2016. These roles have equipped her with a solid foundation in customer success and digital marketing.
Achievements and Certifications
Juliette Saniard has achieved the status of Double Star Ranger on Trailblazer, earning over 280 badges. She holds four Copado certifications: Administrator, Developer, Consultant, and Copado Robotic Testing. These certifications reflect her expertise in Salesforce and Copado solutions, enhancing her ability to support customers effectively.