Kate Shropshire
About Kate Shropshire
Kate Shropshire is a Strategic Account Director at Copado, where she focuses on understanding client needs and improving processes through her skills in DevOps and Salesforce. She has a diverse background in sales and account management, with previous roles at ACH Alert, LLC, Skuid, Flosum, and National Seating & Mobility.
Current Role at Copado
Kate Shropshire serves as the Strategic Account Director - CMT at Copado, a position she has held since 2022. In this role, she focuses on understanding client needs and building strong relationships. Her approach emphasizes empathy, which is crucial for effective account management. She integrates her skills in DevOps and Salesforce to enhance her strategic initiatives and improve processes within the organization.
Previous Experience in Sales and Account Management
Before her current role at Copado, Kate Shropshire held several positions in sales and account management. She worked as an Enterprise Account Executive at Copado from 2021 to 2022. Prior to that, she was an Account Executive at Flosum from 2019 to 2021 and a Commercial Account Executive at Skuid from 2018 to 2019. Her experience also includes a role as a Regional Sales Executive at ACH Alert, LLC from 2016 to 2018.
Educational Background
Kate Shropshire studied at The University of Memphis, where she earned a Bachelor of Arts in Fine/Studio Arts from 2002 to 2005. Additionally, she attended Cleveland State Community College, achieving an Associate of Arts and Sciences in Early Childhood Education and Teaching from 2009 to 2012. Her educational background provides her with a diverse perspective applicable to her professional roles.
Diverse Work History
Kate Shropshire has a varied work history that includes roles in different sectors. She worked at National Seating & Mobility in several capacities, including Payer Relations Administrative Specialist: Credentialing, Payer Relations - Contract Specialist, and UPD Network Administrator. Additionally, she served as an Eligibility Representative at Community Health Systems in 2013. This diverse experience contributes to her comprehensive understanding of client relations and account management.
Skills and Expertise
Kate Shropshire possesses a unique combination of skills in communication, management, and technical areas such as DevOps and Salesforce. Her ability to build and lead teams effectively is complemented by her focus on empathy, which she considers essential in understanding client needs. She utilizes her conceptual ability to innovate and improve processes within her role, enhancing the overall effectiveness of her account management strategies.