Samantha Scovel
About Samantha Scovel
Samantha Scovel is a Customer Success Manager with extensive experience in account management and marketing. She has worked for various companies, including Rev, Corporate Visions, and Madison Square Garden, and holds a Bachelor of Science in Business Administration from Mercy University.
Work at Copado
Samantha Scovel currently serves as a Customer Success Manager at Copado, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include managing customer relationships and executing strategies to improve overall customer experience.
Previous Experience in Customer Success
Prior to her role at Copado, Samantha worked at Rev in various capacities. She served as a Senior Customer Success Manager for six months in 2022, and previously held the position of Customer Success Manager for five months in 2021. Additionally, she worked as an Implementation Specialist at Rev for six months from 2020 to 2021. Her experience at Rev contributed to her skills in account management and relationship-building.
Background in Marketing and Digital Media
Samantha has a diverse background in marketing and digital media. She interned at Yaffa Activewear as a Marketing & Digital Media Strategist from 2016 to 2017 and at Marks Paneth LLP as a Marketing, Communications, and Business Development Intern in 2016. Her experience also includes roles at Emi Battaglia Public Relations LLC, where she worked as a Digital Marketing Specialist and Marketing Intern from 2016 to 2020.
Education and Expertise
Samantha Scovel earned a Bachelor of Science in Business Administration with a focus on Marketing from Mercy University, completing her studies from 2014 to 2017. She possesses over three years of experience in SaaS, B2B Marketing, Business Consulting, and Demand Generation. Her expertise extends to sports and entertainment marketing, having worked with notable organizations such as Madison Square Garden and NBC Sports.
Experience in Sports and Entertainment
Samantha has significant experience in the sports and entertainment sector. She worked at Madison Square Garden Entertainment Corp. in various roles, including Coordinator of Ticket Sales Strategy and New York Rangers Marketing Associate. Additionally, she interned at NBCUniversal Media, LLC as a Digital Product Management Intern for NBC Sports Group in 2017. These roles have equipped her with specialized knowledge in developing marketing campaigns and managing brands.