Chris Clark
About Chris Clark
Chris Clark serves as the Head of Support at Copper, where he has worked since 2023. He has extensive experience in customer success and support roles, having previously held positions at Shutterstock and other organizations.
Work at Copper
Chris Clark has been serving as the Head of Support at Copper since 2023. In this role, he focuses on building a robust customer support engine and adapting customer experiences to meet evolving expectations. Prior to this position, he held multiple roles at Copper, including Senior Digital Success Manager and Onboarding Specialist. His experience at Copper spans over three years, during which he has contributed to customer success and operational improvements.
Previous Experience at Shutterstock
Before joining Copper, Chris Clark worked at Shutterstock in various capacities. He served as a Senior Brand Partnerships representative for eight months in 2018 and transitioned to a Customer Success Manager role from 2018 to 2020 for two years. Additionally, he held the position of Brand Partnerships representative for 11 months in 2017. His experience at Shutterstock provided him with a solid foundation in customer success and brand partnerships.
Education and Expertise
Chris Clark studied at Wilfrid Laurier University, where he earned a Bachelor of Arts degree with a focus on Environment and Business. His educational background equips him with a unique perspective on customer experience, particularly in adapting strategies to meet customer needs. His expertise is further demonstrated through his various roles in customer success and support.
Background in Startup Ecosystem
Chris Clark has a background in the startup ecosystem, having served as Co-President of Startup Laurier from 2014 to 2016 in Waterloo, Ontario. He also worked as a Program Coordinator for the Startup Services Group at Communitech from 2014 to 2015. These roles allowed him to engage with emerging businesses and contribute to their growth and development.
Focus on Customer Experience
Chris Clark has a strong focus on modern customer experience. He engages in conversations about support and customer experience, indicating his willingness to share knowledge and insights. His passion for adapting customer experiences to meet evolving expectations is evident in his current role at Copper and throughout his career.