Michael Hunter
About Michael Hunter
Michael Hunter is a Remote Network Specialist at Corporate Technologies LLC, where he has worked since 2016. He specializes in troubleshooting complex issues related to Quickbooks, Peachtree, Raisers Edge, and Blackberry devices, and provides support to other technicians in the Greater Minneapolis-St. Paul Area.
Work at Corporate Technologies
Michael Hunter has been employed at Corporate Technologies LLC since 2016 as a Remote Network Specialist. In this role, he focuses on troubleshooting complex issues related to various software and devices, including Quickbooks, Peachtree, Raisers Edge, and Blackberry devices. His responsibilities include handling escalated tickets for VPN and remote access configuration, as well as port forwarding and access issues. Prior to his current position, he worked at Corporate Technologies as a Help Desk Tier 2 Technician and Team Lead from 2010 to 2014.
Education and Expertise
Michael Hunter studied at Arlington Senior High School. He has developed expertise in troubleshooting complex network issues and providing technical support. His skills include SSL installations and IIS troubleshooting, which are critical for maintaining secure and efficient network operations. He also provides guidance and support to other technicians, enhancing team performance in troubleshooting and call handling.
Background
Before joining Corporate Technologies LLC, Michael worked at Computex Technology Solutions as a Level 2 Helpdesk/NOC Engineer from 2014 to 2016. During this time, he gained valuable experience in network operations and customer support. His background includes a total of over eight years of experience in the IT support field, with a focus on remote network solutions.
Technical Skills
Michael Hunter specializes in troubleshooting various software applications and devices. His technical skills encompass working with Quickbooks, Peachtree, Raisers Edge, and Blackberry devices. He is proficient in handling escalated technical issues, particularly those related to VPN configurations and remote access. His experience also includes SSL installations and IIS troubleshooting, which are essential for maintaining secure network environments.