Chris Mitsuda
About Chris Mitsuda
Chris Mitsuda is a Senior Product Designer with extensive experience in user experience and visual design across various companies. He currently works at Coterie Insurance, where he focuses on enhancing user experience for policyholders, insurance agents, and customer service representatives.
Work at Coterie Insurance
Chris Mitsuda currently serves as a Senior Product Designer at Coterie Insurance, a role he has held since 2022. In this position, he focuses on enhancing the user experience for various stakeholders, including policyholders, insurance agents, and customer service representatives. His responsibilities include crafting innovative solutions that streamline the management of insurance policies, utilizing self-service and automation features.
Previous Experience in Product Design
Prior to his current role, Chris Mitsuda held several positions that contributed to his expertise in product design. He worked at Stella & Dot as a Senior UI/Visual Designer from 2013 to 2014, and at Move, Inc / Realtor.com as a User Experience Designer from 2014 to 2015. His experience also includes a tenure at Facebook as a Product Designer from 2015 to 2016, where he further developed his skills in user experience design.
Design Contributions at iD Tech Camps
From 2016 to 2022, Chris Mitsuda worked as a Senior Product Designer at iD Tech Camps. During his time there, he was responsible for leading design initiatives that improved user engagement and satisfaction. His role involved collaborating with teams to create user-friendly interfaces and experiences tailored to the needs of young learners.
Educational Background in Graphic Communications
Chris Mitsuda studied at the Academy of Art University, where he earned a Bachelor of Fine Arts (BFA) in Graphic Communications. This educational foundation provided him with the skills necessary to excel in visual design and user experience, which he has applied throughout his career in various roles.
Achievements in User Experience Design
Throughout his career, Chris Mitsuda has made significant contributions to user experience design. Notably, he led the design of a new First Notice of Loss (FNOL) claims experience that improved the conversion rate from 15% to 78%. He has also strategized business opportunities aimed at increasing user retention, policy renewals, and referrals, while integrating social aspects into product design.