Jonathan Bearn
About Jonathan Bearn
Jonathan Bearn is the Customer Value Director at Coupa Software, with extensive experience in procurement and project management roles at Rolls-Royce and Sheffield City Council.
Current Role at Coupa Software
Jonathan Bearn serves as the Customer Value Director at Coupa Software, a position he has held since 2024. His responsibilities at Coupa Software involve overseeing customer relationships and ensuring that clients gain maximum value from the company's offerings. Jonathan's role focuses on optimizing customer experiences and ensuring their successful utilization of Coupa's solutions.
Previous Roles at Coupa Software
Before becoming the Customer Value Director, Jonathan Bearn worked at Coupa Software in various capacities. He was a Senior Customer Value Manager from 2022 to 2024, where he focused on enhancing customer engagement and satisfaction. From 2021 to 2022, he served as a Customer Value Manager. Each of these roles contributed to his deep understanding of Coupa's value proposition and his ability to drive customer success.
Experience at Rolls-Royce
Jonathan Bearn has extensive experience working at Rolls-Royce in multiple roles. From 2018 to 2021, he was the Global Category Manager, driving procurement strategies worldwide. Prior to that, he led the Coupa Implementation from 2016 to 2017, successfully deploying the Source-to-Pay (S2P) system globally on time and under budget. He also worked as a Procurement Manager, Group Indirect, from 2016 to 2018 in Derby, United Kingdom. Post-implementation, he served as the service owner for Coupa’s deployment at Rolls-Royce, ensuring its continued success.
Foundational Experience at Sheffield City Council
Jonathan Bearn’s early career includes multiple roles at Sheffield City Council. From 2011 to 2012, he worked as a Contracts Officer, focusing on LD Reconfiguration. He served as a Commercial Support Officer (Policy) from 2009 to 2011, and as an Assistant Project Officer from 2008 to 2009. These roles provided him with a solid foundation in contract management and commercial support.
Educational Background
Jonathan Bearn is well-educated with a strong academic background. He attained his Graduate Diploma from the Chartered Institute of Procurement & Supply (CIPS) from 2010 to 2012. Earlier, he completed his BSc:Econ in Politics from Cardiff University / Prifysgol Caerdydd, where he studied from 2004 to 2007. His education has equipped him with the theoretical underpinnings necessary for his roles in procurement and customer value management.