Tommy Mei
About Tommy Mei
Tommy Mei is a Site Reliability Engineering Manager II at Credit Karma, where he has worked since 2022. He has extensive experience in site reliability and system engineering, having held various roles at eBay and other companies over the past two decades.
Work at Credit Karma
Tommy Mei has been employed at Credit Karma as a Site Reliability Engineering Manager II since 2022. In this role, he is responsible for overseeing the reliability and performance of the company's systems and applications. He leads a diverse team of engineers located in multiple regions, focusing on career growth and fostering an empathetic work environment. His responsibilities include reporting actionable improvements based on data to enhance the scalability of Credit Karma's systems. Additionally, he has developed tooling that automates processes, thereby improving business and developer velocity.
Previous Experience at eBay
Tommy Mei has extensive experience at eBay, where he held several positions over a span of more than a decade. He served as a System Administrator from 2006 to 2008, followed by a role as a Senior Systems Engineer from 2008 to 2011. He progressed to become the Staff System Engineer of Site Operations from 2011 to 2012, and then the Manager of Site Operations from 2013 to 2018. His last position at eBay was as a Senior Platform SRE Manager from 2018 to 2019 in Shanghai, and he continued as a Senior MTS Ops Solution Architect from 2019 to 2022 in San Jose.
Educational Background
Tommy Mei holds a Bachelor's degree in Computer Science from Shanghai Jiao Tong University, where he studied from 2005 to 2007. Prior to that, he earned an Associate's degree in Computer Science from Tongji University, studying there from 1998 to 2001. His educational background has provided him with a solid foundation in computer science principles, which he has applied throughout his career in various engineering roles.
Focus on Operational Intelligence
In his professional roles, Tommy Mei emphasizes operational intelligence and the implementation of best practices to reduce manual work and eliminate unnecessary processes. His approach aims to enhance efficiency within engineering teams and improve overall system reliability. By focusing on these areas, he contributes to the continuous improvement of operational workflows and the scalability of technology solutions.