Christy Prescott, Csm, Spoc
About Christy Prescott, Csm, Spoc
Christy Prescott is a Digital Experience Quality Analyst with extensive experience in project management and digital merchandising. She has held various roles in notable companies such as Credit One Bank, Caesars Entertainment, and Capital One, and has a Bachelor of Business Administration in Marketing from Northeastern State University.
Current Role as Digital Experience Quality Analyst
Christy Prescott currently serves as a Digital Experience Quality Analyst at Credit One Bank, a position she has held since 2021. In this role, she focuses on enhancing the digital experience for users, ensuring quality and efficiency in digital interactions. Her responsibilities include analyzing user feedback, conducting quality assessments, and collaborating with cross-functional teams to implement improvements.
Previous Experience at Credit One Bank
Prior to her current role, Christy Prescott worked at Credit One Bank as the Associate Director of Project Management from 2020 for one month and as the Associate Director of Business PMO from 2019 to 2020 for one year. In these positions, she contributed to project management initiatives and supported the bank's operational goals.
Experience in Project Management and Analysis
Christy Prescott has extensive experience in project management and analysis across various organizations. She worked at Capital One as a Project Manager from 2007 to 2014 for seven years and served as a Business Analyst for Caesars Entertainment in 2014 for seven months. Additionally, she held roles at Metris Companies, where she was a Senior Analyst in Marketing Operations from 1999 to 2004 and an Associate in Ecommerce from 2000 to 2001.
Educational Background in Marketing
Christy Prescott studied at Northeastern State University, where she earned a Bachelor of Business Administration (BBA) with a focus on Marketing. Her educational background provides a foundation for her roles in digital experience and project management, equipping her with essential skills in marketing strategies and business operations.
Skills and Expertise
Christy Prescott possesses a range of skills that enhance her professional capabilities. She has a proven ability to facilitate meetings and conduct negotiations, particularly during challenging discussions. Her experience includes staff training, management roles, system build, and quality assurance. She is recognized for her acute attention to detail and her capacity to research and problem-solve independently.