Gordon Eames
About Gordon Eames
Gordon Eames is a Dialer Analyst at Credit One Bank, where he has worked since 2018 in the Las Vegas, Nevada area. He has a diverse work history that includes roles in the US Army, Dell, Capital One, and Sony Electronics.
Work at Credit One Bank
Gordon Eames has been employed as a Dialer Analyst at Credit One Bank since 2018. In this role, he focuses on optimizing dialer systems and improving communication strategies within the organization. His work contributes to enhancing customer engagement and operational efficiency. Eames is based in the Las Vegas, Nevada Area, where he has continued to develop his expertise in dialing technology and analytics.
Previous Experience in the US Army
Before his career in the banking sector, Gordon Eames served in the US Army as a Mechanic from 1983 to 1993. Over the course of ten years, he gained valuable skills in maintenance and repair, contributing to the operational readiness of military vehicles and equipment. This experience provided him with a strong foundation in technical problem-solving and teamwork.
Career at Capital One
Gordon Eames worked at Capital One as a Senior Systems Coordinator in Operations from 2001 to 2018. During his 17-year tenure, he was responsible for overseeing system operations and ensuring the efficiency of various processes. His role involved coordinating between different departments to facilitate smooth operations and improve service delivery.
Technical Support Experience at Dell
Eames briefly worked at Dell as a Tech Support representative from 2000 to 2001. In this position, he provided assistance to customers regarding technical issues with their products. His role required strong communication skills and technical knowledge to resolve customer inquiries effectively.
Education in Political Science and Government
Gordon Eames studied at De Anza College, where he focused on Political Science and Government. This educational background provided him with insights into political systems and governance, which may contribute to his analytical skills in his current role.