Monica Fonseca
About Monica Fonseca
Monica Fonseca is a Business Systems Engineer with extensive experience in software development and systems analysis. She has worked at Credit One Bank since 2018 and previously held various roles at Universidad de las Ciencias Informáticas in Cuba from 2005 to 2014.
Work at Credit One Bank
Monica Fonseca has been employed at Credit One Bank as a Business Systems Engineer since 2018. In this role, she has contributed to various projects, including the development of a system to enhance the customer acquisition process through partnerships. She is responsible for providing 24/7 on-call support for over 80 applications, utilizing technologies such as Microsoft SQL Server, Oracle PL/SQL, and the .NET platform. Additionally, she has experience deploying applications to production and test environments using Team Foundation Server (TFS).
Education and Expertise
Monica Fonseca earned her Bachelor’s Degree in Computer Science from Universidad de las Ciencias Informáticas, completing her studies from 2005 to 2010. Her education laid the foundation for her technical skills and understanding of software development. She has expertise in Oracle PL/SQL, Microsoft SQL Server, and .NET technologies, which she applies in her current role at Credit One Bank.
Background
Before joining Credit One Bank, Monica Fonseca worked at Universidad de las Ciencias Informáticas in La Havana, Cuba, from 2005 to 2014. During her nine years there, she held multiple roles, including Developer, Software Analyst, and College Teacher. This experience provided her with a comprehensive understanding of software development and education in the field of computer science.
Achievements
Monica Fonseca has successfully designed and implemented new tables, stored procedures, and packages using Oracle PL/SQL for a new project at Credit One Bank. She also utilizes the version control system Accurev for tracking and staging changes to source code. Additionally, she has demonstrated her problem-solving abilities by resolving urgent issues with a maximum turnaround of 24 hours using the JIRA project tracking system.