Ralph Conklin
About Ralph Conklin
Ralph Conklin is a Fraud Operations Leader at Credit One Bank with extensive experience in financial services across various regions. He has held senior positions at multiple banks and possesses strong expertise in credit risk and analytics.
Current Role as Fraud Operations Leader
Ralph Conklin serves as the Fraud Operations Leader at Credit One Bank, a position he has held since 2020. In this role, he is responsible for overseeing fraud prevention strategies and operations, ensuring the integrity of financial transactions. His leadership is critical in managing risks associated with fraud while enhancing customer trust. Conklin's experience in this capacity builds on his previous role at Credit One Bank as a Customer Service Leader, where he worked for eight months in 2019.
Previous Experience at Credit One Bank
Prior to his current position, Ralph Conklin worked at Credit One Bank as a Customer Service Leader from 2019 to 2020. His responsibilities included managing customer service operations and improving service delivery. This role provided him with insights into customer interactions and operational efficiencies, which he later applied in his fraud operations leadership.
Extensive Background in Financial Services
Ralph Conklin has a diverse background in the financial services sector, having held various leadership roles across multiple organizations. He worked as a Senior Vice President at Banco Santander from 2003 to 2007 and as a Vice President at Citibank from 1987 to 2000. His experience also includes positions at Capital One, SunTrust, and Scotiabank, where he developed expertise in credit risk and operational excellence.
Education and Professional Development
Ralph Conklin studied at the Inter-American University of Puerto Rico-Metropolitan Campus, where he achieved a degree in Accounting over a span of ten years from 1982 to 1992. He is also a Certified Facilitator of Six Sigma, which has contributed to his ability to implement productivity enhancements in various business environments. His educational background supports his extensive knowledge in financial operations and risk management.
Language Proficiency and Global Experience
Ralph Conklin is fluent in both English and Spanish, allowing him to communicate effectively in diverse environments. His professional experience spans multiple geographical regions, including the Caribbean, Latin America, Europe, the Middle East, Africa, and South Asia. This global exposure has equipped him with a broad understanding of international financial operations and cultural nuances in business practices.