Joseph Wojtysiak
About Joseph Wojtysiak
Joseph Wojtysiak is a Mortgage Strategy & Support Specialist at Credit Union 1 in Lombard, Illinois, with over 10 years of experience in the mortgage industry. He has managed the rollout of the Encompass loan origination system and has held various roles in mortgage processing and client service across multiple companies.
Work at Credit Union 1
Joseph Wojtysiak has been employed at Credit Union 1 since 2020 as a Mortgage Strategy & Support Specialist. In this role, he managed the project rollout of the Encompass loan origination system, which involved developing policies and procedures for its implementation. He also trained staff on the new system, ensuring that team members were equipped to utilize the platform effectively. His contributions have been significant in enhancing the operational efficiency of the mortgage department at Credit Union 1, located in Lombard, Illinois.
Previous Experience in the Mortgage Industry
Joseph Wojtysiak has over 10 years of experience in the mortgage industry. He has held various positions, including Mortgage Loan Closer at JPMorgan Chase and Wintrust Mortgage, where he worked as a Mortgage Closer / SME. His tenure at InterFirst Mortgage Company included roles as a Client Service Advocate and Receiving Manager. Additionally, he served as a Production Manager and Sr. Loan Processor at Hometown Lenders, L.L.C. This diverse experience has equipped him with a comprehensive understanding of mortgage processes and client service.
Education and Expertise
Joseph Wojtysiak earned a Bachelor of Arts degree in Communications, Public Relations, and Advertising from Eastern Illinois University, where he studied from 2006 to 2010. His educational background has contributed to his strong communication skills, which are essential in the mortgage industry. His expertise includes time management, organizational skills, and the ability to thrive under pressure, making him well-suited for his current role in mortgage strategy and support.
Background in Customer Service
Joseph Wojtysiak has a background in customer service, having worked in various roles that required direct interaction with clients. His position as a Client Service Advocate at InterFirst Mortgage Company involved addressing client inquiries and ensuring satisfaction. This experience has enhanced his ability to communicate effectively and manage client relationships, which are critical components of success in the mortgage industry.