Lucie Gibbons
About Lucie Gibbons
Lucie Gibbons serves as the Vice President of Virtual Sales, bringing extensive experience from her previous roles at Credit Union 1, where she worked as Virtual Solution Manager and Contact Center Manager for a total of seven years.
Work at Credit Union 1
Lucie Gibbons held multiple roles at Credit Union 1. She served as the Contact Center Manager from 2015 to 2020, where she oversaw operations and managed staff within the contact center. Following this position, she transitioned to the role of Virtual Solution Manager from 2020 to 2022. In this capacity, she focused on enhancing virtual sales strategies and improving customer engagement through digital channels. Her tenure at Credit Union 1 spanned a total of seven years.
Current Role as VP Of Virtual Sales
Lucie Gibbons currently holds the position of Vice President of Virtual Sales. In this role, she is responsible for leading virtual sales initiatives and developing strategies to optimize online customer interactions. Her experience in managing customer service operations and virtual solutions contributes to her effectiveness in this position.
Background
Lucie Gibbons has a background in managing customer service and virtual sales operations. Her career at Credit Union 1 provided her with extensive experience in both contact center management and virtual solutions, equipping her with the skills necessary to lead in her current role.
Experience in Contact Center Management
During her five years as Contact Center Manager at Credit Union 1, Lucie Gibbons was responsible for overseeing daily operations, managing staff, and ensuring high levels of customer satisfaction. This role allowed her to develop strong leadership skills and a deep understanding of customer service dynamics.